QPath enables the user to gain a better understanding of queue management within their scheme. Understanding and quantifying the queue length may improve customer service and provide marketing opportunities.
In certain establishments, such as airports, the time spent in queues is key to the customers travelling through them. Being able to control and indeed promote themselves on their queue times could be key. It may also be possible to advertise to people whilst you have them captive in a queue.
Q-Path can be provided with real time data making it easier to effect staffing changes when required or open additional till points in retail establishments.
For further information, please contact us.